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I am looking for help

People whose homes are unsafe or at risk thereof can seek help from Kadera.

If you are experiencing domestic abuse, there is help available. At Kadera, we work with you to determine how to end the abuse and help you regain control of your life. You and your children have a right to a safe and secure future.

Kadera can assist in various ways. When you contact us, a social worker will work with you to see if Kadera can provide suitable help. This may involve providing acute care, regular placement in a shelter, help at home, or the Aware alarm system. You can also call our social workers for advice about your situation.

After the initial interview, the social worker will make an appointment for an intake interview. During the intake interview, you can discuss your situation with the social worker from the Toegang en Trajecten team and assess your needs together. The care pathway will be initiated after the intake interview. We have a limited number of placements in our shelter. You might be placed on the warm referral list, or our staff may assess whether you are better off staying elsewhere.

Kadera provides care on a voluntary basis. We do not want to, cannot and will not oblige you to anything; you can decide whether to accept the help we offer. You can also decide not to accept our offer after the intake. Shelter and assistance do come with certain rules. The social worker will discuss the rules with you.

The intake interview may lead to the conclusion that you should use our care temporarily. In that case, you can be admitted to one of our shelters, potentially with your children. Kadera offers shelter to men, women and their children in Enschede and Zwolle. This page includes a checklist and some preliminary information for when you arrive at the shelter. You can also preview photos of the shelter and potentially show them to your children.

Information for people coming to the shelter

Safety comes first. Be sure it is safe to pack; if not, leave your belongings behind and take only the essentials. You can get the most important toiletries in the shelter. There is also a clothing bank where you can obtain clean clothes.

To bring to the shelter:

  • – ID, Driver’s license, Passports (including for children);
  • – Bank card;
  • – Health insurance card.

If you can:

  • – Phone;
  • – Medicine;
  • – Toiletries;
  • – Clothing.

Digital security:

  • – Change your Digi-D password;
  • – Disable the GPS/location feature on your phone;
  • – Enable airplane mode;
  • – Change passwords for social media and email accounts;
  • – Change cloud passwords.
  • You have your own room
  • In some locations, the bathroom is shared
  • In some locations, the kitchen is shared
  • There are many children’s toys in the shelter
  • You can bring a pet to the shelter in Enschede in some cases. Consult with the social worker on the Toegang en Trajecten team.
  • The maximum stay is one year.
  • You can read a little more about the possibilities and house rules at the shelter through the “Clients” button on the website.

Way of working

A systemic approach

Domestic abuse is not any one person’s problem. There is an entire system involved. A system is family, such as a partner, children, or parents. We involve the entire system in stopping domestic abuse, if possible. This means that when children are also staying in the shelter, we contact the other parent promptly to inform them of the situation. If safety permits, the other partner is also invited to meetings and contact with the children is resumed.

Kadera has chosen to be “strength-oriented” throughout the organisation. We work according to the Krachtwerk method. That means

that we assume that you can and will recover from the effects of domestic abuse. We look at what is going well, what you can do, and what you are good at. In short, your strengths.

You decide what you want and what your goals are. You will work with the Kadera social worker throughout the process. Our assistance process starts when you enter the shelter and is focused on the longer term. It continues in ordinary life, such as when you have your own home. People around you can help you— social workers and other people who are important in your life. Your case manager can tell you more about this. You are not alone!

We have developed a working method called Veerkracht for children. Like you, they need time and help to recover. We assess what is necessary for this with you and your children. We also take time to do fun things.

We believe it is important for your child to have positive experiences. This strengthens the bond between you and your child and makes your child feel good and confident.

At Kadera, we believe it is important that you and your children work toward life after the shelter. We work with you to find activities, a job or volunteer work, an education, sports or children’s activities that you can participate in.

We may need to engage and work with other organisations to make your recovery process as successful as possible. Kadera has good arrangements with other organisations in the region to that end, such as an external child psychologist, other youth services, mental health organisations, general social work, and the police. We also work with volunteers and volunteer organisations who can help with practical matters or offer a listening ear to you and your child.


The shelter in Enschede has several pet-friendly placements available. Talk to your social worker to determine your eligibility. Kadera also partners with Blijf van mijn Dier to provide temporary shelter for pets. For more information about ‘Blijf van mijn Dier’,visit


These photos provide an impression of what our shelter looks like and what women, men, and children can do while staying with us. We have several shelter locations. Clicking on the drawing of a location to view the photos.

Frequently asked questions

Kadera does not own houses and cannot help you find a house. However, when you leave the shelter, we will support you in finding a home where possible, such as by helping with an emergency application or contacting housing associations.

Kadera works with all family members as much as possible. If you bring your children to the shelter, we will inform the other parent if it is safe. We will work with you to explore the options for restoring contact with your partner, especially when children are involved. There may be some contact with your partner, but we will always keep you informed and involve you.

To stay in a Kadera shelter or sheltered accommodation, you must pay subsistence costs. These costs are agreed upon with the municipality and change every year. Subsistence costs depend on the client’s age and any children staying in the shelter. The Material Service Provider or the social worker conducting the intake can provide more information about the exact costs.

Kadera’s shelter facilities have limited capacity. There may be times when there is no room at Kadera. During the intake interview, the social worker will examine what help you need and whether we can provide that help, depending on your situation. You may be placed on the warm referral list. In some cases, the social worker can work with you to find a shelter in another region.

The shelter in Enschede has opportunities to bring a pet. This is not possible in Zwolle, but we work with Mendoo to provide temporary accommodation for your pet. If you want to bring your pet to the shelter, please inform the social worker conducting the intake interview with you.