Referral

Kadera offers help to men, women and children subjected to domestic abuse. We do this through crisis relief, shelter, sheltered accommodation and ambulatory services. All applications go through the Toegang en Trajecten team. The social workers on this team conduct intake interviews and offer individually appropriate care.

You can register clients with Kadera’s Toegang en Trajecten team by calling +31 88 422 24 95 or sending an email to toegang@kadera.nl.

You can also call this number for advice on individual cases. Contact can be made anonymously, i.e., without sharing client information.

Refer for ambulatory care

All registrations for outpatient care at Kadera are handled by the Access Team (TT). This team assesses and triages the registrations and ensures appropriate deployment of care.

How to register:

Registration is received by the Access Team (for example via the local field, Veilig Thuis or the police).
The team assesses the situation and makes agreements about the further process.
The outpatient care provider (AHV) takes charge of the process and draws up an action plan together with the client and those involved.

Telefoonnummer: 088 42 22 495

The form below allows care professionals to register clients for Kadera’s ambulatory services. Referrers can download the form, complete it and send it in an encrypted form to access@kadera.nl. One of our employees will contact you within a week.

Waiting times

Waiting time for outpatient WMO care IJsselland

10-12 weeks

Waiting time for specialized outpatient care in Twente

8-12 weeks

Quality Policy

Domestic abuse, or abuse in dependency relationships, is a broad social issue. Kadera provides quality assurance across the spectrum of this issue.

The relationship with our client is key. We want to offer our clients high-quality personal and small-scale assistance and services. We are demand-oriented, investigative and entrepreneurial. We are improving, researching and assessing our performance in various ways.

More information

Kadera is licensed as a care provider for mental health services and care under the Exceptional Medical Expenses Act. We also offer activities funded by the Social Support Act. These activities focus on prevention and education, training and expertise promotion, reporting abuse, resilience and participation, crisis relief and shelter. Kadera and its ambulatory services hold the HKZ Emergency Accommodation and Women’s Shelter certification.

Kadera aims to provide the best possible care and prefers to work with effective interventions such as Krachtwerk and Veerkracht. We use various tools to test and improve the quality of our assistance. The audit team researches the quality of care, and we participate in external studies such as the study on the effectiveness of Tijd voor Toontje, the fidelity of the Krachtwerk model, and the CQ index.

Diagnostics and screening

Clients entering a care pathway at Kadera are screened by a social worker from the Toegang en Trajecten team quickly and seen by a psychologist for a diagnostic screening within a few weeks.

The psychologist will refer the client to appropriate mental health services if necessary. Kadera works closely with chain partners to initiate appropriate mental healthcare quickly.

About Kadera

Kadera Aanpak Huiselijk Geweld is committed to helping victims of domestic abuse in Overijssel. We do this by providing shelters for men, women and their children in Zwolle and Enschede, along with ambulatory counselling, education and training. Kadera is a well-known and reliable party in the region. Through years of cooperation with various municipalities, police, judicial authorities and healthcare providers, we have established a wide network of committed chain partners with whom we work well together.

We use innovative and scientifically recognised methodologies such as Resilience and Krachtwerk to support the recovery of people who have been subjected to any form of domestic abuse. Our starting principle is that the client takes control and maintains it as much as possible while we guide them towards independence and participation in society through a future-oriented approach. Children are supervised in accordance with the Veerkracht methodology, and all children have a dedicated child social worker who coordinates and implements the necessary help they need.

Infographic

Discover Our Infographic 2023: Key figures and results at a glance

Kadera has proudly published the 2023 infographic, a visual overview of our most important results and figures from the past year. This infographic provides a concise summary of the assistance and shelter we have provided, the information we have provided and the key statistics on occupancy, capacity and length of stay.

Our infographic shows at a glance:

The number of people who have received help and shelter.
The occupancy rate of our reception locations.
The capacity of our services.
The average length of stay of our clients.
Our core values and principles

You can easily download the fact sheet with all the detailed information via the link below. We invite you to take a look and discover more about our work and our ongoing commitment to safety in relationships.

Offering

At Kadera we offer a wide range of shelter options for clients who are dealing with domestic violence, honour-related violence, human trafficking or forced prostitution. As a professional you can refer clients to us. Together we will look at which assistance best suits their situation.

Kadera offers various forms of care in Enschede and Zwolle, which are focused on the specific needs of the client.

The types of care we offer are

Emergency Bed: This is a Time-out place for clients who need immediate shelter and safety. It offers a temporary solution in acute situations.

Emergency shelter: Emergency shelter offers a safe environment and time to relax while we look at the next steps together.

Intensive Care: For clients who need extra care and assistance, we offer intensive care places. These places are suitable for clients who are dealing with a complex situation and need intensive assistance.

Supported Living: Clients who need more independence, but still need assistance, can go to a Supported Living location. Here they get their own apartment and work together with a care provider on recovery and independence.

Supported Living Young Mothers: For young mothers between the ages of 16 and 23 who are victims of domestic violence, we offer Supported Living Young Mothers. Together with their child, they can live in their own apartment and receive help with their recovery and building an independent future.

Men’s Shelter: Men who are victims of domestic violence can also go to Kadera. In the Men’s Shelter they get their own apartment and assistance to break the violence and improve their situation.

In all our shelters, special attention is also paid to the children of clients. We offer them tailor-made assistance and support, so that they can grow up safely.

More information about our childcare offer can be found here.

Kadera has 61 shelter placements divided among different target groups and purposes. A breakdown of these can be found in the list below. Kadera accommodates an average of 222 clients in these placements every year.

10 placements for Crisis Relief;
17 placements for Intensive Care;
2 placements for Safe Houses;
20 system places for Supported Living
6 placements for Sheltered Accommodation for Young Mothers;
6 placements for Supported Living for Men;
6 placements for victims of humane traffic;

In addition to internal options, Kadera offers ambulatory pathways throughout the region. Kadera also offers aftercare programmes in the form of home visits. Aftercare is aimed at supporting clients when they are living independently again after staying in the shelter. We hold around 25 aftercare programmes annually.

Kadera offers Aware alarm systems to provide additional security in high-risk situations. We deploy at least 40 Aware systems annually.

Outpatient care

Our outpatient team offers specialized and efficient help that focuses on sustainable restoration of safety in dependent relationships. We work together with our partners in the local field and offer support when needed.

What does outpatient care mean at Kadera?

Our approach is based on the principle of ‘outpatient unless’. This means that we provide help at home where possible. This helps to prevent admissions or, if shelter is necessary, to shorten the duration. We believe in restoring safety in one’s own environment, so that people can remain in their trusted network.

Our outpatient programs are:

Fast: We ensure fast and flexible deployment.
Efficient: The processes are focused on results, with as little loss of time as possible.
Customized: The assistance is tailored to the needs of the client and situation.

In addition to outpatient care, Kadera offers AWARE and Time-out space.

AWARE

The AWARE Personal Alarm is for men and women being threatened by an ex-partner or family member. The personal alarm is a mobile alarm system. Eligible individuals carry the small alarm with them. If there is acute danger, they can press a button to alert the police. The police can see where the person is and rush to their location. The alert is given the highest priority.

For more information, visit AWARE offer

Time-out spot

Time-out place offers clients a temporary safe place for rest and recovery, with a maximum stay of 15 days. It is intended as an intermezzo in the outpatient care trajectory, where clients temporarily stay in an apartment and are helped to stabilize their situation. During this shelter, clients work together with their care provider on concrete goals and plans for the future.

More information

In order to better support and expand the outpatient care trajectory, Kadera offers a Time-out place in an apartment in shelter Enschede. Outpatient clients can use this Time-out place if they temporarily need a safe place at a distance, for example to create peace in the family and to evaluate the relationship and prepare follow-up steps. The Time-out place is part of an outpatient trajectory and lasts a maximum of 15 days.

The Time-out Place offers clients a safe and temporary place to:

To distance yourself from a partner and evaluate the relationship.
To create peace within the personal or family system.
Taking a moment of reflection through a ‘Take a Break’.
Principles of the Time-out place:

Assistance:

The stay in the Time-out place is part of an ongoing outpatient care program of Kadera.
In advance, the client and the outpatient care provider draw up a plan together. This plan sets out the goals of the stay, the care agreements and the follow-up after a maximum of 15 working days.
The outpatient care provider carries out a risk screening and retains control over the process.
The maximum stay is 15 working days.

For the client:

The client is independent and does not require 24/7 assistance.
If desired, the client can receive a maximum of 2 hours of support per day from the care providers at the shelter location.
The client signs a care agreement in which mutual agreements are recorded.
The Time-out spot can be used a maximum of twice a year.

The Time-out place offers the opportunity to temporarily catch your breath in a safe environment, with the aim of taking sustainable steps towards recovery and safety.

Consultation & Advice

At Kadera we are not only there for victims of domestic violence, but also for care providers who are faced with cases in which domestic violence plays a role. We understand that working with these complex problems is not always easy and that care providers sometimes need additional knowledge and support.

Consultation and advice from Kadera is aimed at supporting professionals in increasing safety and recovery in situations where domestic violence occurs. This may involve questions about specific cases, but also questions about the approach to domestic violence in general. By sparring with Kadera care providers, professionals can provide better help to people dealing with domestic violence.

Professionals in the social domain can contact Kadera in various ways, for example by telephone, e-mail or callback request. They are then linked to a Kadera counselor who specializes in domestic violence and child abuse. This care provider can look at the case or the question being asked and provide advice on how to deal with it.

This could, for example, involve drawing up a safety plan or action plan, making violence a subject for discussion or working with an integrated and system-oriented approach.

Outpatient in IJsselland and Twente

Kadera offers outpatient care AWARE trajectories and Time-out place to clients throughout Overijssel, so both in the IJsselland region and in Twente. The content of the outpatient offer differs per region. In the overview below we show the offer per region.

Offering	IJsselland	Twente
AWARE		
Time-out spot		
Consultation and advice		
Ambulant via WMO/Jeugdwet		X
Ambulant Basis	X	
Ambulant Plus	X	

Ambulante hulp in Twente

We offer various forms of outpatient care in Twente: consultation & advice, Take a Break, AWARE the Outpatient Basic trajectory and the Outpatient Plus trajectory. Below we explain what these trajectories entail and what the differences are.

Consultation & advice

Consultation and advice is suitable for situations in which a specific request for advice or assistance is involved. The aim is to quickly gain insight into the situation and to draw up a safety plan.

What we offer:

One home visit to map out the situation by means of a risk screening.
Carrying out a risk screening.
Drawing up a safety plan and advising the chain partner(s) involved.

Duration: The course takes approximately 10 hours and is used to support chain partners.

Outpatient Basic Program

The basic outpatient program is a three-month care program in which clients receive intensive care aimed at restoring safety and addressing underlying patterns.

Phases of the process:

Intake: We start with an intake to analyze the situation and set goals.
Care: For three months, clients have weekly face-to-face contact with their outpatient care provider.
Evaluation and conclusion: Together we look back at the results achieved and evaluate the action plan.

Outpatient Plus Program

For more complex situations, there is the outpatient plus trajectory. This trajectory offers more intensive assistance and runs over a period of six months.

What makes this path different?

The process starts with two contact moments per week and is later scaled down to weekly contact.
The process offers more time and space to address complex issues.
Kadera can flexibly scale up and down between intensive outpatient care in the plus trajectory and the options of Time-out place.

Phases of the process:

Intake: The process starts with an intake, risk screening, drawing up the safety plan and mapping out the objectives.
Assistance: Over a period of six months, we work in various phases on the action plan, tailored to the client’s needs.

Evaluation and completion

Differences between Basic and Plus courses

The biggest difference is in the intensity and complexity. The plus trajectory offers more hours and is suitable for clients with more complex requests for help. Both trajectories can be extended if necessary, and there is always room for customization. For children, the Resilience method is used, with which we pay specific attention to their experience and safety.

Refer for shelter

All registrations for outpatient care at Kadera are handled by the Access Team (TT). This team assesses and triages the registrations and ensures appropriate deployment of care.

Advice and consultation

At Kadera, we believe that tackling domestic violence requires a joint effort. We work closely with regional and local teams, local partners and other chain partners. In addition, we actively involve those involved in the care provision, because they can play an important role in the recovery process.

Would you like to know more about our outpatient services or register a client? Please contact our Access Team. Together we can put a lasting stop to domestic violence.

Kadera – For security in relationships, now and later.

Chain partners

Kadera cooperates with chain partners as much as possible. To permanently end domestic abuse, we focus on the whole system and a safe future for our clients.

We offer Interventions in various areas of life through debt assistance, diagnostics, participation and involvement of the social safety net.

We cooperate with parties such as addiction care, GGZ, youth services, UWV, housing corporations, volunteer organisations, CASA Zwolle, educational institutions and municipal authorities.