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Kadera offers help to men, women and children subjected to domestic abuse. We do this through crisis relief, shelter, sheltered accommodation and ambulatory services. All applications go through the Toegang en Trajecten team. The social workers on this team conduct intake interviews and offer individually appropriate care.

You can register clients with Kadera’s Toegang en Trajecten team by calling +31 88 422 24 95 or sending an email to

You can also call this number for advice on individual cases. Contact can be made anonymously, i.e., without sharing client information.

Refer for ambulatory care

It is advisable to contact our Access team before sending the registration. We can then check together whether the registration with Kadera is in the right place.

Telefoonnummer: 088 42 22 495

The form below allows care professionals to register clients for Kadera’s ambulatory services. Referrers can download the form, complete it and send it in an encrypted form to One of our staff will contact you within a week.

Due to illness and departure of outpatient care providers, as of July 1, the outpatient team of Kadera IJsselland lacks the capacity to meet clients’ requests for assistance. In concrete terms, this means that we cannot accept new outpatient clients for guidance until further notice.
We are doing everything we can to get the IJsselland outpatient team back up to strength so that we can again provide assistance to new clients. Do you have any questions about the current state of affairs? Please contact the access team via or 088 42 22 495.

Waiting times

Waiting time for outpatient WMO guidance in IJsselland

september 2024

Waiting time for outpatient guidance WMO and Youth Assistance Hardenberg and Twente

8-12 weeks

Refer for shelter

Registrations for admission to the shelter are made via Team Access. You can withdraw cash by calling 088-4222495 or sending an email to An employee will then work with you to find a suitable form of shelter or assistance.

Advice and consultation

At Kadera we are not only there for victims of domestic violence, but also for care providers who are faced with cases in which domestic violence plays a role. We understand that working with these complex problems is not always easy and that care providers sometimes need additional knowledge and support.

Consultation and advice from Kadera is aimed at supporting professionals in increasing safety and recovery in situations where domestic violence occurs. This may involve questions about specific cases, but also questions about the approach to domestic violence in general. By sparring with Kadera care providers, professionals can provide better help to people dealing with domestic violence.

Professionals in the social domain can contact Kadera in various ways, for example by telephone, e-mail or callback request. They are then linked to a Kadera counselor who specializes in domestic violence and child abuse. This care provider can look at the case or the question being asked and provide advice on how to deal with it.

This could, for example, involve drawing up a safety plan or action plan, making violence a subject for discussion or working with an integrated and system-oriented approach.

Quality Policy

Domestic abuse, or abuse in dependency relationships, is a broad social issue. Kadera provides quality assurance across the spectrum of this issue.

The relationship with our client is key. We want to offer our clients high-quality personal and small-scale assistance and services. We are demand-oriented, investigative and entrepreneurial. We are improving, researching and assessing our performance in various ways.

Kadera is licensed as a care provider for mental health services and care under the Exceptional Medical Expenses Act. We also offer activities funded by the Social Support Act. These activities focus on prevention and education, training and expertise promotion, reporting abuse, resilience and participation, crisis relief and shelter. Kadera and its ambulatory services hold the HKZ Emergency Accommodation and Women’s Shelter certification.

Kadera aims to provide the best possible care and prefers to work with effective interventions such as Krachtwerk and Veerkracht. We use various tools to test and improve the quality of our assistance. The audit team researches the quality of care, and we participate in external studies such as the study on the effectiveness of Tijd voor Toontje, the fidelity of the Krachtwerk model, and the CQ index.

Diagnostics and screening

Clients entering a care pathway at Kadera are screened by a social worker from the Toegang en Trajecten team quickly and seen by a psychologist for a diagnostic screening within a few weeks.

The psychologist will refer the client to appropriate mental health services if necessary. Kadera works closely with chain partners to initiate appropriate mental healthcare quickly.

About Kadera

Kadera Aanpak Huiselijk Geweld is committed to helping victims of domestic abuse in Overijssel. We do this by providing shelters for men, women and their children in Zwolle and Enschede, along with ambulatory counselling, education and training. Kadera is a well-known and reliable party in the region. Through years of cooperation with various municipalities, police, judicial authorities and healthcare providers, we have established a wide network of committed chain partners with whom we work well together.

CASA Zwolle is affiliated with Kadera, so we have extensive knowledge about sexual abuse and exploitation. We use innovative and scientifically recognised methodologies such as Resilience and Krachtwerk to support the recovery of people who have been subjected to any form of domestic abuse. Our starting principle is that the client takes control and maintains it as much as possible while we guide them towards independence and participation in society through a future-oriented approach. Children are supervised in accordance with the Veerkracht methodology, and all children have a dedicated child social worker who coordinates and implements the necessary help they need.


Discover Our Infographic 2023: Key figures and results at a glance

Kadera has proudly published the 2023 infographic, a visual overview of our most important results and figures from the past year. This infographic provides a concise summary of the assistance and shelter we have provided, the information we have provided and the key statistics on occupancy, capacity and length of stay.

Our infographic shows at a glance:

  • The number of people who have received help and shelter.
  • The occupancy rate of our reception locations.
  • The capacity of our services.
  • The average length of stay of our clients.
  • Our core values and principles

You can easily download the fact sheet with all the detailed information via the link below. We invite you to take a look and discover more about our work and our ongoing commitment to safety in relationships.


Kadera offers help to victims of all forms of domestic abuse, including:

  • Partner abuse
  • Child abuse
  • Elder abuse
  • Sexual abuse
  • Honour-based violence and family violence
  • Human trafficking and Romeo pimping

Visit the knowledge centre for more information on the forms of domestic abuse.

Kadera has 61 shelter placements divided among different target groups and purposes. A breakdown of these can be found in the list below. Kadera accommodates an average of 222 clients in these placements every year.

  • 10 placements for Crisis Relief;
  • 17 placements for Intensive Care;
  • 2 placements for Safe Houses;
  • 14 placements for Sheltered Accommodation;
  • 6 placements for Sheltered Accommodation for Young Mothers;
  • 6 placements for Supported Living for Men;
  • 6 placements for victims of humane traffic;

In addition to internal options, Kadera offers ambulatory pathways throughout the region. In 2018, Kadera provided ambulatory care to 119 clients. Kadera also offers aftercare programmes in the form of home visits. Aftercare is aimed at supporting clients when they are living independently again after staying in the shelter. We hold around 25 aftercare programmes annually.

Kadera offers Aware alarm systems to provide additional security in high-risk situations. We deploy at least 40 Aware systems annually.

Chain partners

Kadera cooperates with chain partners as much as possible. To permanently end domestic abuse, we focus on the whole system and a safe future for our clients.

We offer Interventions in various areas of life through debt assistance, diagnostics, participation and involvement of the social safety net.

We cooperate with parties such as addiction care, GGZ, youth services, UWV, housing corporations, volunteer organisations, CASA Zwolle, educational institutions and municipal authorities.